Our policy allows you to cancel the order up to 30 days after booking the service, however once you have availed of the services unfortunately we can’t offer you a refund. Incase of any service complaints you may write to us at [email protected]. The complaint will be attended to with 48 hours at the latest.
Refunds (if applicable)
In order to cancel the booking you must write to us at [email protected] and mention your order number. Once we confirm the service has not been availed by you we will notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
For any questions or concerns about the payment or the charges, please reach out to [email protected]